Altima Telecom Internet Plans

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Best Altima Telecom Internet Plans Internet Plans

Altima Telecom is one of the leading independent Internet providers in Canada. In 2009 Altima Telecom launched their services in Toronto and since then, have expanded their network across all of Quebec, Ontario, Alberta and British Columbia. Altima has been offering home and business internet solutions with unlimited downloading and no speed capping using a number of technologies such as fiber optic, cable, and DSL.  

Altima Telecom is also one of the few internet service providers that offer no-contract plans, a variety of home and business packages and multilingual customer service. Altima Telecom is here to serve you and continues to expand its network across Canada. 

Editor's Ranking

8.9/10
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The Fastest Altima Telecom Internet Plans Internet Plans

DownloadUploadUsagePrice
Altima Telecom Internet Plans - Unlimited Internet Gigabit - ON1000 Mbps Speed50 Mbps UploadUnlimited Usage$84Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 750 - MB,BC,AB750 Mbps Speed20 Mbps UploadUnlimited Usage$94Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 400 - QC400 Mbps Speed50 Mbps UploadUnlimited Usage$79Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 300 - MB,BC,AB300 Mbps Speed20 Mbps UploadUnlimited Usage$84Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 300 - ON300 Mbps Speed30 Mbps UploadUnlimited Usage$74Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 200 - QC200 Mbps Speed30 Mbps UploadUnlimited Usage$74Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 150 - MB,BC,AB150 Mbps Speed10 Mbps UploadUnlimited Usage$74Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 120 - QC120 Mbps Speed10 Mbps UploadUnlimited Usage$59Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 100 - ON100 Mbps Speed30 Mbps UploadUnlimited Usage$49Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 75 - MB,BC,AB75 Mbps Speed7.5 Mbps UploadUnlimited Usage$54Monthly Cost

The Cheapest Altima Telecom Internet Plans Internet Plans

DownloadUploadUsagePrice
Altima Telecom Internet Plans - Unlimited Internet 15 - QC15 Mbps Speed2 Mbps UploadUnlimited Usage$39Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 25 - ON,QC25 Mbps Speed10 Mbps UploadUnlimited Usage$44Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 30 - QC30 Mbps Speed10 Mbps UploadUnlimited Usage$44Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 100 - ON100 Mbps Speed30 Mbps UploadUnlimited Usage$49Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 50 - ON,QC50 Mbps Speed10 Mbps UploadUnlimited Usage$49Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 60 - QC60 Mbps Speed10 Mbps UploadUnlimited Usage$49Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 75 - MB,BC,AB75 Mbps Speed7.5 Mbps UploadUnlimited Usage$54Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 120 - QC120 Mbps Speed10 Mbps UploadUnlimited Usage$59Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 300 - ON300 Mbps Speed30 Mbps UploadUnlimited Usage$74Monthly Cost
Altima Telecom Internet Plans - Unlimited Internet 200 - QC200 Mbps Speed30 Mbps UploadUnlimited Usage$74Monthly Cost

Altima Telecom offers reliable internet services in Ontario, Alberta, Quebec & British Columbia. Customers can sign up for attractive packages with speeds of a maximum of 750Mbps. Take advantage of the one-month free trial offered by Altima Telecom without a commitment. Take advantage of the features like free activation and free modem rental. Get unlimited data on all internet plans and high-speed internet connection.

Altima Internet Services 

If you’re a resident of Canadian provinces like BC, Alberta, Quebec, Manitoba, and Ontario, you would want to explore the internet service plans offered by Altima. The company has different

internet packages suitable for all kinds of users looking for affordable digital connectivity. Since the pricing structure depends on location, you’ll start by checking for the packages available in your area.

Altima Internet Features

Altima internet plans include features like:

  • Pricing packages depend on the province where you’re located. Plans start from $39.99.
  • Users have the option of signing up for a monthly or yearly contract to suit their requirements.
  • Speeds range from 15Mbps to 750Mbps according to your location.
  • In addition to free activation and modem rental, users signing up for 12 months can get 1-month free internet services.
  • Unlimited data is available at no extra cost.
  • Customers get high tech customer support for any issues they might be facing.
  • The company has a selection of discounted plans for users preferring bundled packages for multiple services or longer periods. For instance, you can combine the internet package with your TV and home phone. Check with the company for the best customized packages they can offer you.

Signing Up for Altima

Subscribing to Altima internet services is convenient and easily done. You’ll visit the official website and add your location to check for the plans available. Choose the plan you like best and connect with customer service for more information. Register for a user account on the Altima online site so you can manage your billing and internet usage. Place an order for the modem and Wi-Fi router and you’re sorted.

How Altima Plans Work

Altima does offer a selection of plans and pricing structures for every user. Though, the plans depend on the location where you live. For instance, monthly plans with speeds up to 15Mbps or 50Mbps are available for users in Ontario for a cost of $39.99. But Altima does not have similar plans for users in BC. Plans with speeds of up to 300Mbps cost $69.99 for users in Ontario but if you live in BC, you can expect to pay a cost of $80.99 for the same plans. The fastest internet speeds are 750Mbps available in locations like BC for a maximum cost of $85.99.

 

About Altima Telecom

If you’re looking to avoid paying sky-high prices for your internet every month, Altima may have what you’re after. The company has a range of plans for you to choose from, and the perks that come with the plans are nothing to scoff at. In this article, we’ll give you all the relevant details about Altima’s internet plans and help you decide if one of them suits you.

Which Regions Does Altima Serve?

You can subscribe to Altima if you’re a resident of one of the following five Canadian provinces:

  • Manitoba
  • British Columbia
  • Alberta
  • Ontario
  • Quebec

These are the only places served by Altima at this time, and your location affects the price of your internet plan. In general, the internet speeds range from 15 to 750 Mbps and the prices start at $30.00 per month. Also, all provinces allow you to go month to month or with a yearly plan. Moreover, there are no rental or activation fees, as is common with other providers, and you get one month of free internet when you subscribe for a full year anywhere.

What Internet Plans Does Altima Have?

Here’s an overview of all Altima internet plans available, grouped by province:

INTERNET SPEED MONTHLY PRICE (BC) MONTHLY PRICE (ONTARIO) MONTHLY PRICE (QUEBEC) MONTHLY PRICE (ALBERTA) MONTHLY PRICE (MANITOBA)
10 Mbps N/A N/A $30.00 N/A N/A
15 Mbps N/A $35.00 $36.00 N/A N/A
25 Mbps $40.00 $40.00 $40.00 $40.00 N/A
30 Mbps $44.00 N/A $44.00 $44.00 $44.00
40 Mbps N/A $40.00 N/A N/A N/A
50 Mbps N/A $40.00 $40.00 N/A N/A
60 Mbps N/A $50.00 $49.00 N/A N/A
75 Mbps $50.00 N/A N/A $50.00 $50.00
100 Mbps $59.99 N/A $50.00 $59.99 N/A
120 Mbps N/A $70.00 N/A N/A N/A
150 Mbps $71.00 N/A N/A $71.00 $71.00
200 Mbps N/A N/A $75.00 N/A N/A
300 Mbps $81.00 N/A N/A $81.00 N/A
400 Mbps N/A N/A $80.00 N/A N/A
750 Mbps $86.00 N/A N/A $86.00 N/A

  As you can see, the highest internet speed of 750 Mbps is only available in British Columbia and Alberta (at the time of writing).

How Does the Signup Process Work?

Thankfully, Altima’s signup process is relatively straightforward. Here’s what you need to do to subscribe to one of the internet packages:

  1. Go to the company’s webpage.
  2. Enter your address to see all the plans available in your province.
  3. Subscribe to a plan online or reach out to Altima’s customer service to learn more about the available internet plans.
  4. Set up an online account using the company’s online portal to manage your internet usage and bills.

What Are the Benefits of Subscribing to Altima?

Here are all the perks coming your way if you decide to purchase one of Altima’s internet plans:

  • Unlimited data – You don’t have to pay extra for unlimited data.
  • Free activation – A breath of fresh air, Altima doesn’t charge a fee to turn on your internet service initially.
  • Monthly plans – The company doesn’t require you to make a long-term commitment. However, as mentioned, you get a free month of internet service if you subscribe for a full year.
  • Discounts – Apart from the free month, there are other discounts available for long-term contracts.
  • No modem fees – For many of the plans, you don’t have to pay a recurring fee to use Altima’s modem (if you don’t want to invest in your own).
  • First-rate technical support – Altima’s customer support is reliable and available in multiple languages.
  • Bundles – Altima allows you to combine your home phone, TV, and internet at a discounted rate. You can select a customized plan, depending on the services and the internet plan you’re looking to get. Like the individual internet plans, there are discounts available if you opt for a longer contract for your bundled package.

What Are the Downsides of Subscribing to Altima?

Despite its reliable high-speed internet, Altima isn’t perfect. Here are some potential drawbacks of Altima internet:

  • Limited extra features – You don’t get potentially useful features like full-coverage Wi-Fi or security packages.
  • Limited Coverage – It’s not available throughout Canada.
  • You need multiple devices – For the month-to-month plan, you may have to purchase two devices – a Wi-Fi router and a modem.
  • Undisclosed fees – Although not listed on the company’s webpage, Altima might add installation fees for setting up your internet.
  • Shipping costs – You may have to cover the shipping cost of the Wi-Fi router, modem, and the rest of the startup package from Altima.

FAQs

How Long Do You Have to Wait Before Altima Activates Your Internet?

Generally, most people wait about 15 days from the moment they apply for Altima internet service. The duration depends on the type of plan chosen, the time of the year, and whether you require a technician to install your internet.

In What Cases Is a Technician Required to Install Your Internet?

This also depends on your location. But typically, Altima will notify you if your area requires a technician’s services and you can set up a date and time window for the installation.

Does Altima Guarantee Your Internet Speed?

The speed that corresponds to your plan isn’t always guaranteed. Several factors can impact the internet speed, such as the distance between your device and the modem and the number of devices using the internet at the same time.

Does Altima Charge a Cancellation Fee?

This depends on the details in your contract. For instance, if you subscribe to Altima under a month-to-month agreement, there are no fees for cancelling your internet service. On the other hand, if you’re on a yearly contract, Altima may charge a certain amount of money for letting you out of the contract.             

Conclusion

Altima is one of the best alternatives to the top 3 Providers in Canada, it has plenty of features to make up for any deficiencies. The prices for all its plans are affordable, notwithstanding your location. The internet speed also has reasonably high ceilings, especially if you’re a resident of British Columbia or Alberta. Finally, you can expect plenty of enticing discounts and top-class customer support. These are all valid reasons you should give Altima a try if nothing just to see if it’s right for you.

Cities Covered By Altima Telecom Internet Plans

Pros & Cons

Pros

  1. 30-Day Satisfaction Guaranteed

  2. Unlimited Usage

  3. Affordable Rates

Cons

  1. Limited Availability

  2. Service Reliability in Certain Areas

Customer Reviews

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Recent Google Reviews

Altima Telecom Internet Plans

Horrible customer service I have been trying to contact them about my internet services being slow and not getting the speed I pay for in my opinion don't waste your time with this company. If only I could get a hold of them to cancel but I can't even log in on their website or get a hold of anyone what a joke.

Ratestead
Altima Telecom Internet Plans

If you are looking for reliable internet and good customer service, this isn't the place for you. I opened a ticket with them last month and I'm still trying to get ahold with someone. Doesn't matter how long you wait on the phone, nobody picks up. I've left my number for them to call back multiple times and nothing. Working from home you need reliable internet that you can count on. Every single day I need to restart my router and modem just to connect. Now after restarting multiple times, no internet at all. All I wanted was for someone to pick up the phone and talk with me. Unfortunately I can't deal with unreliable customer service and internet so I will be looking for another ISP to give my business to. Edit: I really hope I don't get another nothing answer like "We sincerely apologize for any inconvenience you might have experienced and appreciate your feedback that could help us improve our services. We will do an investigation of what has happened and get back to you shortly ,Thanks!" The owner copying and pasting for ever issue. I can't believe Telus recommend us this ISP. Will definitely be sending an email off to Telus letting them know what their recommendation is doing. Edit #2: sure enough the owner just copied and pasted the same reply. Didn't even read my review.

Ratestead
Altima Telecom Internet Plans

Been days and my internet has not been connected. They keep transferring me from one dept to another and on hold for hours.

Ratestead
Altima Telecom Internet Plans

I wish i could give them 0 stars. First they sent the equipment to the wrong address then their wifi-6 router never worked, after trying and failing several times to reach somebody from customer service who could assist technically I was left with no choice but cancel. And like Daniel’s comment below, this is where the real challenge began for me as well. Some front desk customer service rep picks up and says let me forward you to my cancellation department, then the call gets disconnected or you are left waiting endlessly. I wrote them an email and their CSR responded saying they want an authorization from the account holder and I can also simply respond to the email, which I did. 7 days later called in to see of the account was cancelled, it was still active! Apparently because no one could speak to me because everytime I call THEY ARE NOT AVAILABLE TO SPEAK. The most ridiculous reasoning ever. The account is in my name, I have called in several times to cancel the service, I have even sent written communication for cancelling my service. You’re just harassing your customers who made the mistake of trusting you. This a fraudulent service and definitely the worst customer service experience ever.

Ratestead
Altima Telecom Internet Plans

All I have to say is read the other low reviews. Seems to all be the same. Internet won't connect to any of my devices except for my phone. Even that continously cuts out. Piss poor service. Pretty sure all the "5star" reviews are from the company themselves.

Ratestead
Altima Telecom Internet Plans

I thought bell was bad these guys insist they can give me internet make me cancel my service with bell for Friday so they can hook up thiers they wanted to be paid in advance I did all of this only to have to call them tonight saying no one came out to hook up my internet buddy says ohh ya we can't provide internet for you address so here I sit no internet for another 2 weeks until bell can come out and hook up my service up again DO NOT TRUST THESE GUYS TOTAL FRAUDS

Ratestead
Altima Telecom Internet Plans

2 - 3 stars for quality of service. My speeds regularly drop to 10% of my purchased speed or my connections drop. Other providers I have used average +90% of purchased speed. 1 star because when you try to cancel, it is impossible. Update: I finally was able to cancel, only had the service for a month before realizing the quality was horrible. I was never provided a copy of what I signed, and Altimatel tried to argue that I was on a 2 year contract. This company shady and a scam. Cogeco has been 100x better.

Ratestead
Altima Telecom Internet Plans

As an Altima Telecom customer, I'm very happy and satisfied with the internet speed. It's very fast. I've been changing to many companies within a year because of the internet speed issues and they couldn't fixed my issue at all. But Altima Telecom can solve all my issues that I've been requested.

Ratestead
Altima Telecom Internet Plans

Some of the torst customer service and tech support. When there is a problem with the Internet connection no one ever picks up the line. They force you into a requesting a callback and their phone system just hangs up on you. Calls never happen until the End of day, the next day, or sometimes never. They cannot provide a reliable DNS service. This leaves them saying that they can see I'm connected and my connection is working fine, but without DNS services you don't actually have any connection. You can't even use manually designated DNS servers over https or otherwise. You cant even manually ping a specific IP address. They had this problem when i first started using them, then things were good for a while, and now it's worse then ever. This is just not acceptable since they seem to have ZERO plan on how they are going to prevent this from continuing to happen.

Ratestead
Altima Telecom Internet Plans

Price is competitive. They don't throttle the speed. I have the 1 Gb plan and the speed I get is in the neighbourhood of 700 to 900 Mbps. Lack of customer service/tech support is what I do not like about the company. I was on hold for 25 minutes, twice, trying to get some tech support and the system hang up on me both times. At the end of the 2nd 25 minutes, I just gave up. I might have to start looking for another provider. I started the service with them on January 2023, it is now August 2023. It is now August 4th/23, I continue to have network problem and I cannot get a hold of their tech support. I've called twice, each time being on hold for 20 minutes, and all the system tells me is they will call back when they have a free agent available. The last time this happened (2 weeks ago), I was able to talk to someone before they called back.

Ratestead

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Altima Telecom Internet Plans Internet

Altima Telecom Internet Plans Provides internet service in 4 Provinces

The average cost per month for internet by Altima Telecom Internet Plans is $63.33.

Altima Telecom Internet Plans has a total of 15 Internet Plans

Altima Telecom Internet Plans offers the highest speed of 1000 mbps

The lowest price for internet by Altima Telecom Internet Plans is $39.00 

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